DRAFT — for owner and attorney review. Not legal advice. This draft has not been reviewed by an attorney.

Effective date: October 6, 2026

Last updated: October 6, 2026

Treasure Services LLC (doing business online as Treasure Insurance Agency Palm Beach) (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://treasureinsuranceagencypalmbeach.com, call or text us, email us, or use our office services (insurance, tax, notary, and immigration support).

Who we are

Treasure Services LLC

621 B North Dixie Hwy

Lake Worth, FL 33460

Agency phone: (561) 410-5850

Email: quote@treasureinsuranceagencypalmbeach.com

If you have questions about this policy, use the contact details in Contact us about privacy below.

1. Information we collect

Information you give us

When you fill out a form on our website, call, text, email, or visit our office, you may provide:

• Name
• Phone number
• ZIP code
• Preferred contact time (“best time”)
• What you need help with (for example ACA / Obamacare, Medicare, life insurance, tax, notary, or immigration)
• Preferred language (English, Spanish, or Haitian Creole)
• Optional SMS consent (if you check the box allowing us to text you about your request)
• Other details you choose to share so we can help you (for example household size, coverage questions, or appointment notes)

Our website forms do not currently ask for your email address. If you email us at quote@treasureinsuranceagencypalmbeach.com, we will have your email address and the content of your message.

Information collected automatically

Like most websites, our site may collect limited technical information when you visit, such as:

• IP address and general location derived from it
• Browser type, device type, and operating system
• Pages viewed, referring URL, and approximate visit time
• Cookies or similar technologies used by our hosting, WordPress, security, or analytics tools (see Cookies and analytics)

We do not require you to create an account to use the site.

Information from other sources

If you ask us to quote or enroll you in a plan, carriers, enrollment platforms, or government marketplaces may share status or eligibility information with us as needed to serve you. We only use that information to help with your request.

2. How we use your information

We use personal information to:

• Respond to your form, call, text, or email
• Check eligibility, compare options, and provide quotes for insurance and related office services
• Schedule appointments and follow up on your request
• Send optional SMS messages about your request when you have consented
• Operate, secure, and improve our website and office operations
• Comply with insurance, tax, notary, and other legal or regulatory requirements
• Prevent fraud, spam, and abuse

We do not sell your personal information.

3. When we share information

We may share information with:

• Insurance carriers and enrollment platforms — when you ask us to quote, apply for, or enroll in coverage, we share what is needed to process your request. Each carrier has its own privacy practices.
• Service vendors — for example website hosting, email delivery, form processing, SMS or phone tools, IT support, and security providers, under contracts that limit their use of your data to providing services to us.
• Professional partners — only when needed for the services you requested (for example a tax, notary, or immigration matter you asked us to help with), and only as appropriate for that request.
• Legal and safety — when required by law, regulation, court order, or government request, or to protect the rights, safety, or property of our clients, our team, or others.
• Business transfer — if we merge, sell, or reorganize the business, information may transfer as part of that transaction, subject to this policy or equivalent protections.

We do not share your information with unrelated third parties for their own marketing.

Our Facebook Page (Treasure Services LLC on Facebook) is operated under Facebook’s terms. If you interact with us there, Facebook’s privacy policy also applies to that interaction.

4. Text messages (SMS)

If you check the optional SMS consent box on our form (or otherwise clearly ask us to text you), Treasure Insurance Agency Palm Beach may send text messages to the number you provide about your request — for example to confirm we received it, ask a follow-up question, or share next steps.

• Consent is not a condition of purchase or of receiving help.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out or HELP for help.
• You can also ask us to stop texting by calling (561) 410-5850.

Form alerts may also be sent to our office email (quote@treasureinsuranceagencypalmbeach.com) and, for lead follow-up, to our internal owner SMS path. That internal path is for our team’s use so we can respond quickly; it is not a public marketing list.

5. Cookies and analytics

Our site runs on WordPress and common hosting tools. It may use cookies or similar technologies for:

• Basic site function and security (for example spam protection on forms)
• Remembering language or preference settings where applicable
• Understanding how visitors use the site (traffic and performance), if analytics are enabled

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work. We do not use your form submissions to build advertising profiles for sale.

6. How long we keep information

We keep personal information only as long as needed for the purposes above, including:

• Responding to your request and providing ongoing service
• Meeting insurance, tax, notary, licensing, and recordkeeping rules
• Resolving disputes and enforcing our rights
• Security and fraud prevention

When information is no longer needed, we delete or de-identify it in a reasonable way, subject to backups and legal holds.

7. Security

We use reasonable administrative, technical, and physical safeguards appropriate for a small agency website and office — for example secure hosting, access controls, and careful handling of client files. No method of transmission or storage is 100% secure. Please do not send Social Security numbers, full banking details, or other highly sensitive data through the public website form. Call us or bring documents to the office when that level of detail is needed.

8. Children

Our website and services are directed to adults. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided information to us, contact us and we will delete it promptly.

9. Your privacy choices and California / consumer rights

Depending on where you live, you may have rights to:

• Know what personal information we have collected about you
• Access a copy of that information
• Correct inaccurate information
• Delete information, subject to legal and business record exceptions
• Opt out of sale or sharing for cross-context behavioral advertising — we do not sell personal information, and we do not share it for cross-context behavioral advertising as those terms are commonly used under California law
• Limit use of sensitive personal information, where applicable
• Non-discrimination for exercising privacy rights

To make a request, email quote@treasureinsuranceagencypalmbeach.com or call (561) 410-5850. We may need to verify your identity before fulfilling the request. You may use an authorized agent where the law allows; we may still need to verify your identity and the agent’s authority.

This section is a plain-language summary for consumers. It is not a full CCPA/CPRA legal notice. Florida residents and visitors from other states may have similar rights under applicable law; contact us and we will honor requests as required.

10. Third-party links

Our site may link to HealthCare.gov, Medicare.gov, Google Maps, Facebook, carrier sites, or other external pages. Those sites have their own privacy policies. We are not responsible for their practices.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” and “Last updated” dates at the top will change when we do. For material changes, we may also post a notice on the website or contact you when appropriate. Continued use of the site after an update means you acknowledge the revised policy.

12. Contact us about privacy

Treasure Services LLC

Treasure Insurance Agency Palm Beach

621 B North Dixie Hwy

Lake Worth, FL 33460

• Phone: (561) 410-5850
• Email: quote@treasureinsuranceagencypalmbeach.com
• Website: https://treasureinsuranceagencypalmbeach.com
• Facebook: Treasure Services LLC

Office hours (America/New_York): Monday to Friday 10 AM to 7 PM · Saturday 9 AM to 4 PM · Sunday closed.

DRAFT ONLY — Owner and attorney should review before publishing. This document does not create an attorney-client relationship and is not a substitute for legal advice tailored to Treasure Services LLC.